Admin

Account Settings, Billing and User Permissions

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13 articles in this collection
Written by Joe Rideout, Gloria Steiner, Michelle Meleskie and 4 others

Why can't I sign in to my Perpetua account?

Ways to troubleshoot when you are experiencing issues or errors when logging into your Perpetua account

Written by Gloria Steiner
Updated over a week ago

Account Configurations

AMC Advertising Console Access Instructions

Your Sponsored Ads data can be connected to AMC by providing the Perpetua team access to your account via the Amazon Advertising Console.

Written by Gloria Steiner
Updated over a week ago

What is a Manager Account?

What is a Manager Account within Perpetua, why is this such a useful tool to you and how can you set one up!

Written by Meghna Bhalla
Updated over a week ago

How can I remove an Amazon account or organization?

If you created a new organization by accident read on for how to remove it.

Written by Joe Rideout
Updated over a week ago

User Permissions in Manager Accounts

What are the different user permissions in Perpetua and how can I manage them?

Written by Meghna Bhalla
Updated over a week ago

Billing

How to View Invoices and Download Receipts

A guide on how to view and download your billing invoices and receipts through the Settings page in Perpetua

Written by Ashley Chung
Updated over a week ago

What are the fees I see on my Perpetua invoice?

Explaining Price Plan changes, % Ad spend fees and Keyword Intelligence fees on your monthly bill.

Written by Sadé Greene-Winter
Updated over a week ago

How do I change my billing email?

How to change the billing email associated with your Perpetua account.

Written by Claire Lee
Updated over a week ago

How do I change my credit card?

How to update your credit card/change your payment method in your Settings on Perpetua

Written by Gloria Steiner
Updated over a week ago

What is the difference between Removing, Canceling or Pausing my Perpetua Account?

Defining what Remove/Cancel/Pause means for your Perpetua Account

Written by Sadé Greene-Winter
Updated over a week ago

Is there a limit on the number of accounts I can manage on my current pricing plan?

Adding more Perpetua accounts and whether or not this will affect your pricing plan and billing

Written by Gloria Steiner
Updated over a week ago

Users

Can I change my email address?

Instructions on how to change the email address associated with your Perpetua account.

Written by Joe Rideout
Updated over a week ago

Adding Team Members

How do I add new team members/invite colleagues to my account, so multiple users can manage my goals?

Written by Michelle Meleskie
Updated over a week ago