Perpetua Labs

Joe Rideout

Gloria Steiner

Mitchell Bergin

Account Settings, Billing and User Permissions

Admin

Ways to troubleshoot when you are experiencing issues or errors when logging into your Perpetua account

Why can't I sign in to my Perpetua account?

Your Sponsored Ads data can be connected to AMC by providing the Perpetua team access to your account via the Amazon Advertising Console.

AMC Advertising Console Access Instructions

What is a Manager Account within Perpetua, why is this such a useful tool to you and how can you set one up!

What is a Manager Account?

If you created a new organization by accident read on for how to remove it.

How can I remove an Amazon account or organization?

What are the different user permissions in Perpetua and how can I manage them?

User Permissions in Manager Accounts

Account Configurations

Add your credit card details and billing information to start optimizing your campaigns

Add Your Billing Profile and Credit Card Details

How to update your credit card/change your payment method in your Settings on Perpetua

Update Your Payment Method/Credit Card Details

A guide on how to view and download your billing invoices and receipts through the Settings page in Perpetua

How to View Invoices and Download Receipts

What Are The Fees I See On My Perpetua Invoice?

Defining what Remove/Cancel/Pause means for your Perpetua Account

What is the difference between Removing or Canceling my Perpetua Account?

Adding more Perpetua accounts and whether or not this will affect your pricing plan and billing

Is there a limit on the number of accounts I can manage on my current pricing plan?

Describes how to delete/cancel your Perpetua user account and/or advertising account.

How Do I Delete/Cancel My Account?

Ashley Chung

Billing

Instructions on how to change the email address associated with your Perpetua account.

Can I change my email address?

How to change the billing email associated with your Perpetua account.

How do I change my billing email?

Detailed instructions on how to accept user invitations to a Perpetua account.

How to accept an invitation from a Team member?

How do I add new team members/invite colleagues to my account, so multiple users can manage my goals?

Adding Team Members

Claire Lee

Users

Perpetua Ad School

广告学院（英文）

About Us

Uber uns

关于我们

Blog

Brand and Media

博客（英文）

Karriere

职位（英文）

Video

Careers

视频（英文）

Resources

Company

Ad School

Dashboard

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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