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Admin
Admin
Account Settings, Billing and User Permissions
+4
13 articles in this collection
Written by
Joe Rideout,
Gloria Steiner,
Michelle Meleskie
and 4 others
Why can't I sign in to my Perpetua account?
Ways to troubleshoot when you are experiencing issues or errors when logging into your Perpetua account
Written by
Gloria Steiner
Updated over a week ago
Account Configurations
AMC Advertising Console Access Instructions
Your Sponsored Ads data can be connected to AMC by providing the Perpetua team access to your account via the Amazon Advertising Console.
Written by
Gloria Steiner
Updated over a week ago
What is a Manager Account?
What is a Manager Account within Perpetua, why is this such a useful tool to you and how can you set one up!
Written by
Meghna Bhalla
Updated over a week ago
How can I remove an Amazon account or organization?
If you created a new organization by accident read on for how to remove it.
Written by
Joe Rideout
Updated over a week ago
User Permissions in Manager Accounts
What are the different user permissions in Perpetua and how can I manage them?
Written by
Meghna Bhalla
Updated over a week ago
Billing
How to View Invoices and Download Receipts
A guide on how to view and download your billing invoices and receipts through the Settings page in Perpetua
Written by
Ashley Chung
Updated over a week ago
What are the fees I see on my Perpetua invoice?
Explaining Price Plan changes, % Ad spend fees and Keyword Intelligence fees on your monthly bill.
Written by
Sadé Greene-Winter
Updated over a week ago
How do I change my billing email?
How to change the billing email associated with your Perpetua account.
Written by
Claire Lee
Updated over a week ago
How do I change my credit card?
How to update your credit card/change your payment method in your Settings on Perpetua
Written by
Gloria Steiner
Updated over a week ago
What is the difference between Removing, Canceling or Pausing my Perpetua Account?
Defining what Remove/Cancel/Pause means for your Perpetua Account
Written by
Sadé Greene-Winter
Updated over a week ago
Is there a limit on the number of accounts I can manage on my current pricing plan?
Adding more Perpetua accounts and whether or not this will affect your pricing plan and billing
Written by
Gloria Steiner
Updated over a week ago
Users
Can I change my email address?
Instructions on how to change the email address associated with your Perpetua account.
Written by
Joe Rideout
Updated over a week ago
Adding Team Members
How do I add new team members/invite colleagues to my account, so multiple users can manage my goals?
Written by
Michelle Meleskie
Updated over a week ago