Go to Perpetua Labs
Deutsch
English
日本語
简体中文
All Collections
Admin
Admin
Account Settings, Billing and User Permissions
+4
12 articles in this collection
Written by
Joe Rideout,
Gloria Steiner,
Michelle Meleskie
and 4 others
How come I can't sign in to my Perpetua account?
Ways to troubleshoot when you are experiencing issues or errors when logging into your Perpetua account
Written by
Gloria Steiner
Updated over a week ago
Account Configurations
What is a Manager Account?
What is a Manager Account within Perpetua, why is this such a useful tool to you and how can you set one up!
Written by
Meghna Bhalla
Updated over a week ago
How can I remove an Amazon account or organization?
If you created a new organization by accident read on for how to remove it.
Written by
Joe Rideout
Updated over a week ago
User Permissions in Manager Accounts
What are the different user permissions in Perpetua and how can I manage them?
Written by
Meghna Bhalla
Updated over a week ago
Billing
How to View Invoices and Download Receipts
A guide on how to view and download your billing invoices and receipts through the Settings page in Perpetua
Written by
Ashley Chung
Updated over a week ago
What are the fees I see on my Perpetua invoice?
Explaining Price Plan changes, % Ad spend fees and Keyword Intelligence fees on your monthly bill.
Written by
Sadé Greene-Winter
Updated over a week ago
How do I change my billing email?
How to change the billing email associated with your Perpetua account.
Written by
Claire Lee
Updated over a week ago
How do I change my credit card?
How to update your credit card/change your payment method in your Settings on Perpetua
Written by
Gloria Steiner
Updated over a week ago
What is the difference between Removing, Canceling or Pausing my Perpetua Account?
Defining what Remove/Cancel/Pause means for your Perpetua Account
Written by
Sadé Greene-Winter
Updated over a week ago
Is there a limit on the number of accounts I can manage on my current pricing plan?
Adding more Perpetua accounts and whether or not this will affect your pricing plan and billing
Written by
Gloria Steiner
Updated over a week ago
Users
Can I change my email address?
Instructions on how to change the email address associated with your Perpetua account.
Written by
Joe Rideout
Updated over a week ago
Adding Team Members
How do I add new team members/invite colleagues to my account, so multiple users can manage my goals?
Written by
Michelle Meleskie
Updated over a week ago