Perpetua Labs

Ways to troubleshoot when you are experiencing issues or errors when logging into your Perpetua account

Why can't I sign in to my Perpetua account?

Account Settings, Billing and User Permissions

Your Sponsored Ads data can be connected to AMC by providing the Perpetua team access to your account via the Amazon Advertising Console.

What is a Manager Account within Perpetua, why is this such a useful tool to you and how can you set one up!

If you created a new organization by accident read on for how to remove it.

What are the different user permissions in Perpetua and how can I manage them?

A guide on how to view and download your billing invoices and receipts through the Settings page in Perpetua

Explaining Price Plan changes, % Ad spend fees and Keyword Intelligence fees on your monthly bill.

How to change the billing email associated with your Perpetua account.

How to update your credit card/change your payment method in your Settings on Perpetua

Defining what Remove/Cancel/Pause means for your Perpetua Account

Adding more Perpetua accounts and whether or not this will affect your pricing plan and billing

Instructions on how to change the email address associated with your Perpetua account.

How do I add new team members/invite colleagues to my account, so multiple users can manage my goals?