🚨 Note: The following article explains how to connect a Vendor Amazon Account. For Sellers, please refer to the related "[Sellers] How do I Connect my Amazon Account" article here. 🚨
Quick Links:
Introduction
When connecting an Amazon Vendor account to Perpetua, you're required to establish connections through the AAA channels:
AAA (Amazon Advertising API) - provides us with access to advertising data & allows Perpetua to optimize campaigns (ie. launch campaigns, etc.)
🚨 Note: Connecting the account to the SP-API connection is not necessary. However, is highly recommended to gain access to Sales & Traffic Reporting as well as help our team troubleshoot any concerns promptly. 🚨
Requirements
The following requirements are crucial to initiate a successful connection of your Amazon Vendor Account to Perpetua:
1️⃣ You have advertised on this account before
If not, create a campaign from Amazon to activate advertising, and come back in 24 hours.
2️⃣ The Amazon login that you will use to connect the Amazon advertising API has Admin Permissions on the Campaign Manager.
If not, the account owner will need to grant you View and Edit permissions by following these instructions.
Once you have met the requirements, here are two ways you can get started. 👇
Getting Started for New Customers
Visit perpetua.io and click the Get Started button on the top right corner.
2. Verify your email address.
3. Verify your email address by clicking on Open Email.
🚨Note: If you haven't received the user invitation email, please try to check your Spam folder or go through the Forgot Password flow.🚨
4. Once you've verified your email address, you will be prompted to create your Perpetua Organization.
5. Create your Perpetua Organization.
6. You should be directed to Perpetua's platform. If not, log into perpetua.io and click on your Account Name and then "Add Account".
7. You are going to be asked to select the Organization.
8. Choose the account type (make sure the Vendor is selected).
9. Select your Region.
10. Sign into your Vendor Account.
11. Select your Vendor account to connect.
12. Finally, you will see this screen which means that the account is successfully syncing. All you need to do now is wait 🥳🚀
🚨Note: The syncing process will take up to 48 hours. If the connection is not complete after 48 hours, please reach out to us via in-app chat support or contact your Data Strategist!🚨
Getting Started for Existing Users
1. Log into perpetua.io and click on your Account Name and then "Add Account".
2. You are going to be asked to select the Organization.
3. Choose the account type (make sure the Vendor is selected).
4. Select your Region.
5. Sign into your Vendor Account.
6. Select your Vendor account to connect.
7. Finally, you will see this screen which means that the account is successfully syncing. All you need to do now is wait. 🥳🚀
🚨Note: The syncing process will take up to 48 hours. If the connection is not complete after 48 hours, please reach out to us via in-app chat support or contact your Data Strategist!🚨
If you're having trouble connecting your account or get any error messages during any of these steps, please refer to our article here on how to troubleshoot these errors.
Article last updated March 2024. If you find this information to be out of date, please contact hello@perpetua.io.