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Requirements
If you're selling products in multiple countries, there are some steps you need to take before you're able to optimize your ads for those countries within Perpetua.
To add additional countries to your Perpetua account, you must already be advertising within there. Once you've launched at least one campaign in the new country, just follow these simple steps to start optimizing that country within Perpetua.
Add Country vs. Add Account
This procedure can vary depending on the type of account you are willing to connect: Vendor or Seller.
1️⃣ Add Country for Vendor
To add a new country, please follow the connection procedure outlined in the article titled "[Vendors] How Do I Connect my Amazon Account?".
2️⃣ Add Country for Seller
Consider using the "Add Marketplace" option (image below) and follow the instructions here if the country/marketplace you wish to add aligns with the designated "Global Area" as structured by Perpetua.
Remember, that the country will only show up if active advertising campaigns are running.
Example: From your "US Perpetua Seller" account you can add the Canadian, Mexican and Brazilian marketplace.
If otherwise, use the "Add Account" option (image below) and follow the guide in this "[Sellers] How Do I Connect My Amazon Account?" Help Centre article.
Example: From your US Perpetua Seller account you can't add the UK marketplace. In this case, the "Add Account" option should be used.
How to Add Additional Countries
1️⃣ Click on your account on the menu on the left-hand side.
2️⃣ Click "+" (Add Marketplace) in the popover.
3️⃣ If additional countries are available to you, and active campaigns are running, you will be given the option of selecting which ones you'd like to add to your Perpetua account.
4️⃣ Once you've added your desired marketplace, you will see new flags under the "+" icon. From here you can easily toggle between your different marketplaces.
Why Can't I Add Additional Countries/Marketplaces?
You may be attempting to include a country/marketplace from a Vendor account. Each Vendor account has a unique ID, necessitating its addition as a new account on Perpetua. The "Add Marketplaces" option isn't visible, but you can initiate the connection by clicking on the "Add Account" purple button (see image below).
Please refer to the instructions in this article for guidance on connecting your Vendor account to Perpetua.
When Can I Add a Country/Marketplace?
To add a country/marketplace to your connected Perpetua Seller Account, ensure the following criteria are met:
You have active advertising campaigns running in the country.
The country is grouped within the Global area assigned by Perpetua.
Please refer to the tables below to understand how Perpetua groups countries, enabling you to utilize the "Add Marketplace" (add Country) option effectively.
If the country is not grouped in the same area as specified in the tables below, use the "Add Account" option mentioned here instead.
📘 European Seller Accounts
France, Spain, Italy, Germany, Netherlands, Belgium, Poland, United Kingdom, Sweden, Turkey and India.
📕North American Seller Accounts
Canada, United States, Mexico and Brazil.
📒Middle Eastern Seller Accounts
Egypt and UAE.
📗Asian Pacific Seller Accounts
Australia, Japan and China.
Article last updated March 2024. If you find this information to be out of date, please contact hello@perpetua.io.