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No Longer Access to SP API (Selling Partner API)
No Longer Access to SP API (Selling Partner API)

How to resolve lost access to Amazon's Selling Partner API on Perpetua

Gloria Steiner avatar
Written by Gloria Steiner
Updated over a week ago

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To increase security for sellers, Amazon implemented a new program called Developer Access Confirmation that requires sellers to confirm access to developers like Perpetua every 12 months (also known as re-authentication of the SP-API).

When access is not confirmed, you will likely see this at the bottom of your screen on Perpetua because the SPI-API will automatically disconnect.

​What Happens to My Goals

A disconnected SP-API will not affect your Goals because your ads should still be delivering as long as the AAA remains connected.

Recall that when setting up your account, you connected AAA and SP-API:

  • AAA (Amazon Advertising API) - provides us with access to advertising data & allows Perpetua to optimize campaigns (ie. launch campaigns, etc.)

  • SP-API (Selling Partner API) - provides us with total sales, inventory, ASIN and product data (ie. New ASINs, inventory levels)

How To Reconnect

While we don't need the SP-API connection to keep your campaigns running, we do still need it to ensure we are populating data into Perpetua properly.
You can resolve this issue by clicking on the "Reconnect Selling Partner API" button. 👇

Article last updated March 2023. If you find this information to be out of date, please contact

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