When you connect an Amazon Seller account to Perpetua, you will need to connect to the SP-API (Seller Partner API) as part of the connection flow pictured in the screenshot below.

After clicking Connect Selling Partner (the purple button), users are redirected to the Amazon login page. Once you log in, you will be prompted to authorise access on Amazon. Once authorisation is complete, you will be redirected back to Perpetua to complete the connection.

If you are the primary user on the Amazon Seller Central account (in other words, you are the Amazon Seller), then you can simply log in with your Amazon login credentials when prompted to do so.

If you are an advertising agency user connecting your client's Amazon Seller account to Perpetua, then your client (the primary user) must grant your user account permissions so that you can connect the SP-API without involving your client.

Send the instructions below to your client so that they can provide your user account with the new set of permissions. Once you have permissions, you can complete account connection (step 3 onwards) following the instructions here. In other words, you will log in with your own set of login credentials to give Perpetua access to the SP-API on behalf of your client.

How to give a user new permissions

As a the primary user, you can grant another user the right set of user permissions to by following the steps below.

  1. Log in to Seller Central.

  2. Click the ⚙️gear icon to expose the drop-down menu. Go to User Permissions.

  3. Click on Manage Permissions of a current user OR add a new user, and then come back to this screen to manage the permissions.

  4. Mark off the following permissions.

    1. For Step 4d. if you are still running into an error when connecting the account, please select the "View & Edit" option for Seller Configuration.

  5. Click Continue. The changes will be saved. Now, you can proceed with the connection on the Perpetua app.


Article last updated June 2022. If you find this information to be out of date, please contact hello@perpetua.io.

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