In exploring your Perpetua dashboard, you'll notice that some of the numbers may not match up to what you see on the Amazon Ad console or Walmart Connect. This is totally normal, and no reason to panic.

There is a 48h delay in pulling the data from the respective API for both Amazon and Walmart. This means that the data in the most recent 2 days is not yet finalised. Even though you can see yesterday's date and the day before yesterday on the graph, this data will not be 100% accurate.

For example, take a look at this graph showing aggregate performance for an account. Today is March 28th. I can see March 26th and 27th on the graph, however this data is not finalised and accurate.

If you'd like to see fresher data from today or the day before, you can always access this through your Amazon Seller Central/AMS, or through your Walmart Connect.

Important to note!

For Amazon: Amazon's dashboard does not display data in real time, and there is a delay in updating their display as well.

For Walmart: When you connect your Walmart account, we create a new API account. So you won't see the Perpetua campaign data in your original account, only in the Walmart API. More information on this can be found here.

Article last updated December 2022. If you find this information to be out of date, please contact hello@perpetua.io.