If you would like to stop your Search Insights subscription, please follow the steps below.

  1. Send us a request by writing to our team through our in-app chat support messenger. The message should contain the following information:

    1. Account name

    2. Reason for cancellation

    3. Optional: Feedback (if any)

  2. Our team will respond to let you know that we have received your request.

  3. Our team will process this request for you and confirm that all future payments will stop once the cancellation process is complete. Please note that you will lose access to this tab once we complete the cancellation procedure on our end.

Article last updated March 2022. If you find this information to be out of date, please contact hello@perpetua.io.

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