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Advertising Console Access Instructions
Advertising Console Access Instructions

Inquiries can be diagnosed quickly by providing the Perpetua team access to your account via the Amazon Advertising Console.

Ellie Edwards avatar
Written by Ellie Edwards
Updated this week

By allowing us access via the Amazon Advertising Console, we can look more in-depth into your campaigns to quickly diagnose and elevate any inquiries. 


Benefits of Granting Perpetua Access to Your Ad Console

  1. Efficient Troubleshooting: Granting access to our team will allow for swift identification and resolution of ad-related issues or bugs.

  2. Deep Analysis: Allows us to conduct in-depth data analysis, identifying root causes of bugs.

  3. Streamlined Communication: Facilitates seamless communication between our teams and expedites resolution times for platform-related issues.

To grant Perpetua access to your account, follow the steps below.


Locate your Amazon Account ID and send to Perpetua

  1. Login to the Amazon Advertising Console

  2. Click on the settings icon in the bottom left corner and select ‘Access and settings’

  3. Under your Account name, copy and paste the ‘Account ID’ and send it to the support team, or Data Strategist, requesting access to your account:

  4. Wait for a response from the Perpetua Team (via email or chat support).


Accept Access from Perpetua's Account Manager

  1. Log into your Advertising Console

  2. Click on the settings icon in the bottom left corner and select ‘Access and settings’

  3. Select ‘Manager Accounts’ from the menu on the left side.

  4. Find the Pending Manager Account Request for Perpetua and select ‘Approve’ under the ‘Actions’ column.


Article last updated February 2024. If you find this information to be out of date, please contact hello@perpetua.io.

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